Frequently Asked Questions
Everything you need to know about shopping at Shades Shop.
How do I know if the sunglasses will fit my face shape?
We provide detailed measurements (lens width, bridge width, and temple length) for every pair on the product page. You can also check our 'Face Shape Guide' to see which styles—like Aviator, Wayfarer, or Cat-eye—best complement your features.
Do your sunglasses offer UV protection?
Yes, 100% of our sunglasses provide UV400 protection, which blocks 99 to 100 percent of UVA and UVB light to keep your eyes safe while looking stylish.
What is your return policy for eyewear?
We offer a 30-day hassle-free return policy. If you aren't satisfied with the fit or style, you can return them in their original packaging and condition for a full refund or exchange.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited 2-day shipping at checkout if you need your shades sooner.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Do you offer prescription lenses?
Currently, we only sell non-prescription fashion and polarized sunglasses. However, many of our frames are 'RX-able,' meaning you can take them to your local optician to have custom prescription lenses fitted.